Returns & Warranty

All ITB kits are covered by a 12-month warranty from the date of purchase.

If your kit develops a defect or fault during this period, please contact us so we can assess the issue and determine the appropriate resolution.

Returns are not accepted for change of mind, including situations where a customer changes their mind after purchasing or decides they no longer require the product.

Item Damage

If your item has been damaged during packing or shipping, please notify us immediately upon receipt so we can assess the damage and arrange an appropriate resolution.

How to Request a Return

To request a return for a defective, faulty or damaged item, please contact us at Sales@Reduxracing.com.

If your return is approved, we will provide instructions on how and where to send your package. Items sent back to us without first requesting and receiving return approval will not be accepted.

Damages and Issues

Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you have received the wrong item, so we can evaluate the issue and make it right.

European Union – 14-Day Cooling-Off Period

For orders shipped to the European Union, consumers retain their statutory right to cancel or return an order within 14 days of receipt, where applicable under EU consumer protection laws.

Returned items must meet the applicable requirements under EU consumer protection legislation.